ROCCODA Product Warranty Policy
THESE STANDARD TERMS AND CONDITIONS SHALL APPLY TO ALL PURCHASE ORDERS FROM AND AFTER Nov. 2007, PURCHASES SUBJECT TO SIGNED DISTRIBUTOR AGREEMENT BETWEEN ROCCODA ELECTRONICS AND THE PURCHASER EXCLUDED.
LED Down Lights
All Roccoda LED Down Lights come with 2 year limited warranty dated from purchase, while the drivers come with 2 year limited warranty.
LED Bay Lights
All Roccoda LED Bay Lights including LED high bay lights and LED low bay lights come with 2 year limited warranty dated from purchase.
LED Wall Washers
All Roccoda Led Wall Washers come with 2 year limited warranty dated from purchase.
Driver | Control System
Including RGB Controllers, Dimmers, DMX Decoders and Power Supplies come with 2 year limited warranty dated from purchase.
OEM/ODM custom designed products
All Roccoda OEM/ODM custom designed products come with one year limited warranty dated from purchase or subject to specified agreement statement. Related accessories and software are not included in this warranty policy. The products shall be under usage of normal condition or as recommended in the manual. Updated Dec. 15, 2008.
Exceptions:
The warranty is void and does not apply to bellowing terms:
* Product that has been modified by the user.
* Product was not installed or maintained according to manual or specification accompanied.
* Product was subject to unusual physical or electrical stress, misuse, or negligence.
* Product defect was not related to ROCCODA Electronics product functionality, including hird-party modifications.
* Operation voltage does not match products' specifications
* Wiring in the wrong way and destroy the lights.
* Unusual condition such as unusual temperature or moisture, terrible environment.
* Other damages caused after receipt of product by user. Above include but is not limited to: improper wiring, installation and non-approved operating environments such as temperature, humidity or voltage conditions, Also improper installation using components that are not approved or are not Roccoda manufactured products.
Updated Dec. 15, 2008
